The paper tiger
You have stacks of documents about your process and bought software that covers parts of it. Unfortunately, your colleagues don’t like it. They work around your systems.
Our software bridges your people and your processes. But what does that actually mean? And how does our approach improve your people-process fit™?
Business software exists for one reason only: to let your colleagues work together efficiently within an agreed business process. Off-the-shelf packages claim to deliver that, but they rarely do. Existing digital solutions don’t match the unique way your organisation works. Information is scattered across systems, and your colleagues struggle to find each other.
At Quo Vide we do it differently: we build custom software that gives your organisation exactly what it needs to connect your people and processes. We do that by studying how you work, pinpointing where it hurts, and introducing one integrated solution that takes care of every pain point.
Data is scattered across different systems. You spend hours looking for that one invoice from 2023.
You or your colleagues regularly copy data from one system into another by hand, because there simply is no other way.
To keep track of complex matters.
Colleagues regularly work around the systems you paid for. They pick free but unsafe alternatives.
Nobody quite knows how to get in touch. Getting a simple message from one department to another is already a hassle.
Information gets thrown over the fence, and nobody can see who picks up what. That causes huge delays.
One person knows everything about a core process. When they retire, the company is in trouble.
Depending on how clearly your process is defined, and how well your colleagues move within it, you fall into one of these quadrants.
You have stacks of documents about your process and bought software that covers parts of it. Unfortunately, your colleagues don’t like it. They work around your systems.
Your workday is structured. Your organisation feels like one big team. You get things done, and it shows in the quarterly figures. Smooth collaboration, information that’s easy to find, and software that moves with you instead of against you. That is the people-process fit™ in the flesh.
The process is barely defined and your colleagues know nothing about it. Every day feels like an uphill battle to get the most basic things done. Things often don’t happen, or happen too late.
The company runs entirely on the knowledge and skill of one or a few people. Impressive, but not sustainable in the long run. Burn-out is a real danger.
More than 20 years of designing, building and implementing business software has taught us what works and what doesn’t. Which questions need asking? And which problems are most urgent?
In a ppf™ project we take a close look at your business process: how information flows through the company, how colleagues communicate and where the bottlenecks are. The result? A drawn-up recommendation for improving the organisation’s digital ecosystem.
Not a list of technical terms, but a collection of strategic, creative ideas that tackle the organisation’s biggest bottlenecks at the root. A complete set of suggestions we can start on right away.
We sit down with the commissioning party and set the scope and focus. Where are things not running smoothly, and what has already been investigated or tried?
In a series of sessions with the different groups of employees in your company, we map the work process. We visit on location, walk along with employees, and draw the current process together with representatives of the relevant groups. Every participant gets a voice and can speak up about possible bottlenecks.
Now that we know everything about your organisation, it’s time to see where things can improve. Where does it go wrong, and where do your people leave the process? What needs did we hear from employees, and which optimisations will really save time? Together we choose where to focus now. These become the starting points for step 4.
We develop a broad range of ideas for digital solutions that answer the bottlenecks from step 3 directly. We give you a glimpse of how these solutions could work, through examples and lo-fi prototypes. So you know exactly what’s possible, and what can be built.
In 30 minutes we explore together how our software can bring your processes and teams together. We map out how your organisation works, where the possible pain points are and which digital solutions fit them. In other words: the first step towards a better people-process fit.